PRIVACY POLICY
Store L Twelve — Privacy Policy
Effective date: September 15, 2026
1. Who we are
Store L Twelve operates an online store serving customers in multiple countries. This Privacy Policy explains how we collect, use, share, and protect personal information.
2. Information we collect
We may collect your name, email address, shipping address, order information, contact details, support messages, and information needed to process payments.
Payments are processed by Stripe. Store L Twelve does not store your full card number.
We may also collect your IP address, device type, browser information, pages visited, and website usage information through cookies and similar technologies.
3. How we use information
We use information to process orders, deliver products, provide customer support, manage returns, prevent fraud, comply with legal obligations, improve the website, and send promotional communications where permitted.
Google Analytics, Meta Pixel, and Google Ads are activated only after consent is obtained through the cookie banner.
4. How we share information
We may share information with Wix, which hosts and provides the website infrastructure; Stripe, which processes payments; shipping carriers; and service providers that help operate the store.
We may also share information when required by law, in response to official requests, to protect rights, or to prevent fraud.
Wix may use subprocessors to operate its infrastructure. Its current list is available at:
https://support.wix.com/en/article/list-of-wixs-sub-processors
5. International transfers
Because we serve customers worldwide, information may be stored or processed in countries different from where you live. We rely on the applicable safeguards provided by Wix and the relevant service providers.
6. Cookies
We use essential cookies for security, functionality, sessions, and website stability.
With your consent, we may also use analytics and advertising cookies, including Google Analytics, Meta Pixel, and Google Ads. You can change your preferences through the cookie banner or your browser settings.
7. Communications
We may send messages about orders, payments, shipping, returns, and customer support.
We may also send promotional messages. You can unsubscribe by using the unsubscribe link in those messages.
8. Your rights
Depending on where you live, you may request access, correction, deletion, a copy of your information, or restrictions on its use. You may also withdraw consent where processing is based on consent.
To exercise your rights, contact:
contactstoreltwelve@gmail.com
We may request reasonable information to verify your identity.
9. Retention
We keep order and invoice records for as long as required by applicable tax and accounting laws.
We keep accounts and messages for as long as necessary to provide services, resolve issues, or meet legal obligations, or until a valid deletion request is made.
10. Security
We use reasonable measures to protect information. The website infrastructure is provided by Wix, and payments are processed by Stripe.
No transmission or storage method is completely secure. We therefore cannot guarantee absolute security.
11. Children
The store is intended for people aged 18 or older. We do not knowingly seek to collect information from individuals under 18 for purchases.
12. External links
The website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.
13. Changes
We may update this Policy from time to time. The updated version will take effect on the date stated at the beginning of the document.
Headings and “In short” summaries are provided for convenience only and do not replace the main text. If a translation differs, the English version controls.
14. Contact
For privacy questions or requests:
contactstoreltwelve@gmail.com