SHIPPING & RETURNS

SHIPPING POLICY

We process and ship all orders within 1 to 3 business days. Once dispatched, you will receive a tracking code via email to follow your delivery in real-time. Shipping fees and estimated delivery times are calculated at checkout based on your location. We offer free standard shipping on eligible orders above a minimum amount.

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RETURN & EXCHANGE POLICY

We want you to love your purchase. If you are not completely satisfied, you may return or exchange unused items in their original condition and packaging within 30 days of delivery. To initiate a return or exchange, please contact our support team at contact@storeltwelve.com with your order number. Return shipping costs may apply unless the item arrived damaged or incorrect.